Resource Guide

Looking For Answers? 

Your one-stop resource for commonly requested services. 


Emergency Phone Numbers

For all medical or life safety emergencies, please call 911. 

24/7 City Hotline: (561) 822-2222 | 

988 Suicide and Crisis Lifeline 24 Hr. (Available in English and Spanish): 1-800-662-4357 

City Hall: (561) 822-1200 

City Hotline (24/7): (561) 822-2222 | 

Crisis Line: 211 

Downtown Ambassadors: (561) 446-2036 (7 a.m. – 9 p.m. daily) 

West Palm Beach Police Department (Non-Emergency): (561) 822-1900 

West Palm Beach Fire Rescue (Non-Emergency): (561) 804-4700 

Community Services


Get Involved

Settle in and get involved in our community. 

Join the Downtown Neighborhood Association. Whether you live, work or play in West Palm Beach, the Downtown Neighborhood Association welcomes you as a member. The DNA is a non-partisan, volunteer based, 501c3 nonprofit organization that creates opportunities for people to interact with each other and local government. Learn More

Learn More

Become a Change Agent in Downtown West Palm Beach! We need people who can take action and are looking forward to making our Downtown the place to be!

Sign up to be a volunteer

Public Services

Animal Care & Control: (561) 233-1200    

DMV Driver License/ID Cards: (561) 355-2264 

Esperanza Community Center: (561) 560-3558 

Florida Power & Light (FPL): (800) 226-3545 


Mandel Public Library: (561) 868-7700 

Palm Beach County Sheriff’s Office (PBSO): (561) 688-3000 

Palm Beach County Clerk & Comptroller: (561) 355-2996 

Palm Beach County Tax Collector: (561) 355-2264   

Palm Beach International Airport: (561) 471-7400 | 

State Attorney’s Office: (561) 355-7100 

United States Post Office – Clematis Branch: (800) 275-8777  

WPBKey Services: Download App at 


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