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Your one-stop resource for commonly requested services.
Your one-stop resource for commonly requested services.
For all medical or life safety emergencies, please call 911.
Downtown Ambassadors: (728)206-4545 (7 a.m. – 9 p.m. daily)
24/7 City Hotline: (561) 822-2222 | 822@wpb.org
988 Suicide and Crisis Lifeline 24 Hr. (Available in English and Spanish): 1-800-662-4357
City Hall: (561) 822-1200
City Hotline (24/7): (561) 822-2222 | 822@wpb.org
Crisis Line: 211
West Palm Beach Police Department (Non-Emergency): (561) 822-1900
West Palm Beach Fire Rescue (Non-Emergency): (561) 804-4700
PBC Engineering: (561) 683-6885
Parking: (561) 822-1500
Public Works: (561) 822-2075 | publicworks@wpb.org
Office of the City Clerk: (561) 822-1210| CityClerk@wpb.org
DDA: (561) 833-8873 | cast@downtownwpb.com
Development Services: DS@wpb.org
Public Works: (561) 822-2075 | publicworks@wpb.org
Planner On Call: (561) 822-1461 | planning@wpb.org
(800) 222-1222
Engineering Services Department: (561) 494-1040
Engineering Services Department: (561) 494-1040
Downtown Security Ambassadors: (561) 446-2036
Formerly known as The Vickers House, the Community Services Division is a part of the Eva W. Mack Community Hub. Services include counseling, information, referrals, and “one-stop” assistance.
Phone: (561) 804-4970
The Florida Abuse Hotline accepts reports 24 hours a day and 7 days a week of known or suspected child abuse, neglect, or abandonment and reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult. If you suspect or know of a child or adult that is in immediate danger, call 911.
Phone: (800) 962-2873
The Senator Philip D. Lewis Homeless Resource Center is the centralized point-of-entry for families and individuals experiencing homelessness in Palm Beach County.
Phone: (561) 904 – 7900
The mission of Mental Health America Palm Beach County (MHA) is to create a supportive community where all people can flourish. MHA helps members build long-term relationships that help secure employment, education, and housing.
Phone: (561) 501-4357
NAMI of Palm Beach County is an organization of families, friends and individuals whose lives have been affected by mental illness. NAMI advocates for better lives for those individuals who have a mental illness.
Phone: (561) 588-3477
The mission of Palm Beach County Services is to promote independence of life in Palm Beach County by providing effective and essential services to residents in need.
Phone: (561) 355-4700
Safe Harbor Runaway Center helps youth ages 10-17 who are in the midst of a crisis find immediate safety, counseling and basic necessities.
Phone: (561) 868-4444
St. Ann Place is the Church’s outreach center for services to homeless women and men. They provide shower facilities, as well as clean clothing items, based on need.
Phone: (561) 805-7708
The Lord’s Place transforms lives by providing solutions that break the cycle of homelessness for the most vulnerable and neglected in Palm Beach County.
Phone: (561) 494-0125
The Victim Services Department serves crime victims who live north of Lantana Road and south of 45th street in West Palm Beach.
Phone: (561) 355-2418/option 3
The VA West Palm Beach Healthcare System provides veterans with outstanding health care, trains America’s future health care providers, and conducts important medical research.
Phone: (561) 422-8262
Settle in and get involved in our community.
Join the Downtown Neighborhood Association. Whether you live, work or play in West Palm Beach, the Downtown Neighborhood Association welcomes you as a member. The DNA is a non-partisan, volunteer based, 501c3 nonprofit organization that creates opportunities for people to interact with each other and local government. Learn More
Become a Change Agent in Downtown West Palm Beach! We need people who can take action and are looking forward to making our Downtown the place to be!
Animal Care & Control: (561) 233-1200
DMV Driver License/ID Cards: (561) 355-2264
Esperanza Community Center: (561) 560-3558
Florida Power & Light (FPL): (800) 226-3545
Mandel Public Library: (561) 868-7700
Palm Beach County Sheriff’s Office (PBSO): (561) 688-3000
Palm Beach County Clerk & Comptroller: (561) 355-2996
Palm Beach County Tax Collector: (561) 355-2264
Palm Beach International Airport: (561) 471-7400 | PBIA.org
State Attorney’s Office: (561) 355-7100
United States Post Office – Clematis Branch: (800) 275-8777
WPBKey Services: Download App at WPBKey.WPB.org
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