Samantha Murrell is a dedicated professional with nearly 15 years of experience in customer service and employee relations. Ms. Murrell was hired as the Administrative Assistant for the West Palm Beach Downtown Development Authority (DDA) in January 2017. In her capacity, Ms. Murrell’s commitment to providing exceptional internal and external support to the organization led to her current position of Office Manner where she is responsible for overseeing the day-to-day coordination of the office and oversight of global scheduling and adherence to policy and procedures of the organization.
Prior to joining the DDA, Ms. Murrell served for nearly a decade with Macy’s as an Administrative Support Supervisor. She worked throughout various segments of the organization becoming proficient at onboarding new employees, annual compliance training, employee engagement, volunteer coordination, procurement and logistics. As part of her responsibilities, she managed and reviewed in excess of 300 schedules weekly, keeping both staff and executive on track. During the holiday seasons that increased to over 500 schedules weekly as well as conducting up to 50 interviews per day.
Ms. Murrell’s work ethic and adherence policy to has garnered recognition from her peers and former colleagues. She was instrumental in securing a very high rate of success on internal and external audits during her tenure at Macy’s. Her passion for people led her to the public realm to help influence and continue to grow the community she grew up in and now raising her own family in.
Ms. Murrell holds an Associate of Arts Degree from Palm Beach State College. She is also a commissioned Notary Public. Outside of work Samantha enjoys spending time with her family, tending to her succulent garden and reading a great book on the beach or poolside.