WEST PALM BEACH, Fla. (July 17, 2020) – The West Palm Beach Downtown Development Authority (DDA) just completed a week’s worth of free public workshops that provided professional tips for Downtown businesses on how to manage and optimize new cleaning protocols to keep customers and employees safe. Eight Zoom workshops were offered online from July 13 to July 16 and led by Jupiter-based Custom Cleaning and Management Services (CCMS). These sessions were complemented with private, in-person how-to sessions at various businesses throughout Downtown West Palm Beach.

 Topics covered included identifying the difference between cleaning, sanitizing and disinfecting; how to properly use and remove Personal Protective Equipment (PPE); and how to prevent cross-contamination while cleaning; among others. Participating businesses also received a cleaning starter kit that includes a gallon of Bioesque disinfectant, paper towels, a spray bottle, masks, disposable gloves and how-to infographics explaining steps needed to properly clean coronavirus off a surface.

“With the number of COVID-19 cases rising in Florida, we wanted to be proactive and help our businesses learn how to keep everyone healthy and safe,” said Raphael Clemente, Executive Director of the DDA. “This starts with making sure we’re properly cleaning and disinfecting all spaces, not just assuming that the way we are cleaning is effective. We have a lot of businesses with high traffic, like restaurants and retail stores, so this adds a layer of security for customers and employees alike.”

“A lot of people don’t realize that there is a difference between sanitation, disinfecting and sterilizing a surface,” said Vidal, who has led CCMS for 16 years. “While sanitizing a surface sounds more intense, it is actually another word for cleaning. And while sanitizing does reduce germs and debris on surfaces, the steps taken for disinfection and sterilization are what we need at this time to combat the spread of COVID-19. These are the procedures CCMS specializes in and what we want to teach local businesses.”

The workshops were part of the DDA’s “Dining on the Spot” program which allows restaurants to utilize sidewalks and alleyways as part of their service areas. The Cleaning Protocol workshops were open to any interested businesses, even those that are not within the DDA’s boundaries. For more information on the West Palm Beach DDA please visit DowntownWPB.com.

About the Downtown Development Authority
The West Palm Beach DDA is an independent taxing district created in 1967 by a special act of the Florida Legislature. Its mission is to promote and enhance a safe, vibrant Downtown for our residents, businesses and visitors through the strategic development of economic, social and cultural opportunities.

For more information about the DDA or Downtown West Palm Beach, please visit DowntownWPB.com or call the DDA at (561) 833-8873.