COVID-19 Workshop: Cleaning Protocol Training

With rising cases of COVID-19, the West Palm Beach Downtown Development Authority (DDA) is taking steps to keep everyone healthy and safe. We encourage you to register our workshop focused on steps for healthy cleaning and disinfecting of spaces. Protect yourself to protect others.

The workshop will discuss:

  • Protocols for keeping your spaces clean and healthy for both visitors and workers
  • Difference between Sanitation, Disinfection and Sterilization
  • Only participating businesses located in the DDA District will be provided a Cleaning Starter Kit
    • One Cleaning Starter Kit per business. First come, first serve, while supplies last
    • Includes: masks (disposable), gloves, 1 gallon of Bioesque disinfectant, spray bottle, and a box of paper rags

We encourage you to register your employees and/or co-workers with employment in the DDA District. To check and see if your business is within the DDA District, Click Here.

The training is offered in partnership with Veronica Vidal-Napier, Founder and CEO of Custom Cleaning Solutions (CCMS).


Workshops are one hour. Free to attend.

Email info@downtownwpb.com with subject line “Workshop Training” to schedule your in-person training with staff.


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Frequently Asked Questions

What is the difference between cleaning soft surfaces vs. hard surfaces?
Soft surfaces are items such as couches, chairs, upholstery, carpets, rugs, etc. Floor surfaces like carpets and rugs are recommended to be vacuumed often during COVID-19 to avoid germs/pathogens which attach to dust particles. Professional cleaning and consulting with a specialist regarding disinfection is recommended.
Hard surfaces such as counter tops, tile floors, wood stone should be clean before disinfected. Please consult manufacture’s recommendations for cleaning and approved disinfectant that can be applied to that particular surface material. When disinfecting you must follow product directions.  Always visit CDC.gov for approved  SARS-COVID 19 disinfectant solutions.

How do you clean wood surfaces? 
Wood surfaces fall under the hard surface category. Please follow directions for hard surfaces.

Where and how do you store cleaning supplies?
Cleaning and disinfectant supplies should be stored in a closet or cabinet at the recommended temperature within the area that they will be used. For example, items for the restroom area should remain in the restroom. This helps to minimize cross contamination. For restaurants or public areas with many people, consider using color coded rags and buckets for each specific area to help the staff avoid cross contamination. If a broom is used please clean and disinfect after each use to avoid any residual contaminants transferring to other areas as well as the reproduction of such pathogens.
Please note that failure to store correctly can result in a harmful chemical reaction.  

Should I leave my phone in my purse or bag?
We place our phones on our face and mouth 65% of the day. It is important to keep your phone and case disinfected as they are items which have direct contact with our face.
Using an alcohol/water solution (70%/30% respectively) is easiest; or utilizing disinfecting wipes that are COVID-19 approved for electronics. If you are concern about damaging the phone with cleaning solutions another suggestion would be to place it in a Ziplock bag when outside your house and remove before entering to your house.  
Refrain from placing phones on tables or surfaces. Instead place it in your purse or pocket.

I wear a uniform to work. How can I better protect myself from work to home?
Personal care is the starting point.  If you work in an environment in which you come in contact with several people, there are steps you can take to help decrease exposure.

  1. Wash your hands often for 60 seconds and dry with paper towel.
  2. Bring a change of clothes and a bag for your uniform / dirty clothes (including your shoes).
  3. Change and secure your clothes and shoes in a bag that is only used for dirty clothes and shoes.
  4. When you get home, leave the shoes outside, including the ones you are wearing and use a disinfecting spray on them.
  5. Wash your clothes or secure them outside with your shoes and wash them another time if you do not need them for the next day.
  6. Wash your hands again for 60 seconds and dry with paper towel AFTER touching your clothes and shoes

For information on COVID-19 approved disinfecting products please visit the Environmental Protection Agency (EPA) website: Click Here 

For information on COVID-19 from the Centers for Disease Control and Prevention (CDC): Click Here

If you suspect poisoning, please call Poison Control at 1(800)222-1222 visit poison.org or call 911.